Have you ever wondered what makes specific countries and cities a world-renown destination? It can be answered with one word, hospitality! You might be wondering, how the industry plays such a significant economic role in this modern age? Before you can receive the answer, you first need to understand the four sectors of hospitality.
While many businesses have niches within their industry that create different sectors, hospitality shares similar traits in that department. However, what sets the industry apart is that it focuses on embodying cultures, customer satisfaction, and leisure to create lasting experiences people talk about and share with others.
The following sectors within the service industry are food and beverage, hotel/ lodging industry, entertainment and recreation, transportation, cruise lines, airlines, tourism industry, and event planning, to name the majority.
Below, you will learn about each sector, the basis, job titles, what makes each of them, and how they play off each other. Continue reading if you'd like to enrich your understanding of hospitality, discover career paths, and general information on the industry.
Table of contents
What is the entertainment and recreation industry?
Leisure time takes place during free time, and that is what this sector is built for. The recreation and entertainment industry covers a series of type of businesses. Such as nightclubs, casinos, amusement parks, arcades, performing arts companies, sports, and similar events, museums, historical sites, and similar institutions. Businesses such as these are built to satisfy guests their various recreational, entertainment, and cultural interests. Think of Disney World and music events like Tomorrowland or Ultra Music Festival in Miami. All of these provide a unique experience that is focused on entertaining guests. Due to social media these experiences are then shared and intensified. This forces businesses to create more intense experiences to push the industry to its limits continuously. See the video below.
Workers such as DJ, Pit manager, Table Games Dealer, Gaming services, Event Planner, Event Manager, Trainer/ Gym/ Fitness Instructor and more.
What is the (F&B) food and beverage industry?
Culinary arts and creative beverage programs are the focus here! The food and beverage sector include restaurants, cafés, fast food places, pubs, bars, delis, catering businesses, and more. The genre of types of business can range from casual dining to fine dining to pop-ups. Each can be unique, which is what makes the industry so interesting, and why more people are interested in becoming food bloggers full time or part time.
Restaurants, bars, and cafés can also be found in hotels providing an enhancement in guest experience. Take signature restaurant StripSteak for example, located in the Fontainebleau Hotel Miami Beach. They are creating extraordinary dishes and wine pairings while providing a captivating ambiance and attentive service. A restaurant such as this is the epiphany of hospitality and a great example of how a restaurant can add value to a hotel.
Positions you can find within are Restaurant Manager, Chef, Cook, Server, Bartender/ Mixologist, Barista, Hostess to Maître d and more. As mentioned before, all establishments can be different and require specific positions that complete the service their establishment provides.
What is the hotel industry (lodging)?
The hotel/ lodging is the sector that services guest accommodation and lodgings. The industry for many is considered the forefront of hospitality. Businesses you may find are resorts, hotels, hostels, motels, and bed and breakfasts. Each of their services differentiates in what they offer their guests. A resort has an abundance of accommodations such as swimming pools, various sports, and other activities. While a hotel might share a few in common but focus more on lodging to create an extraordinary guest experience at the same time.
Need an example? Take the Four Seasons Resort Lanai, located in beautiful Hawaii, a world-renown vacation destination, provides their guests with the choice to golf, wedding, fitness facilities, spa, tennis, luxury bath products. Kids For All Seasons program, which gives children the opportunity to appreciate Hawaii’s natural beauty and culture as well as itinerary planning for families who would love to explore the island.
The following are focused on just the lodging industry and not combined with food and beverage: Hotelier, Hotel Manager, Concierge, Event Planner, Head of Food and Beverages, Beverage Man, Sales, Event Planner, Event Manager, Housekeeper to name a few.
What is the travel & tourism industry?
The sector that is connected on a global scale. Tourism is built for people who travel for pleasure or business purposes, but wildly known for vacation. This industry is also extremely connected with other sectors and on a global scale, allowing people to explore other countries and different cultures—businesses you may find are the airline industry, cruise lines, car rental, travel agencies, tour operators. Like restaurants, travel and tourism companies have different tiers from budget to upscale.
Take Emirates, for example. Known for its premium services, they are among the forefront runners of high-end service in the airline industry. Guests can enjoy a flying experience that is memorable. To learn more about them, click the link or watch a video example below.
Keep in mind that the industry is intertwined, and other job categories are included too, but here we look at jobs specifically in the sector. Travel Agent, Flight attendant, Pilot, Tour Guide, Travel Blogger.
As you have read about each sector, you can start to see how all of them are intertwined. If an individual decides to go on vacation at a resort, they will most likely want to eat somewhere, so they decide to go to a restaurant either within or outside of the resort. The same can be applied to an event out of town if the person wants to travel to an event such as Tomorrowland or Ultra in Miami. They will most likely need to get some form of lodging to be able to stay overnight there. All around each sector compliments each other with monetary benefits while providing guests with experiences that will hopefully last a lifetime.